Refund policy
All Jo Davis Racing merchandise is made to order.
Faulty, damaged or incorrect items
If your item is faulty, arrives damaged or we send the wrong item, please email merch@jodavisracing.com with your order number and a description of the issue. If possible, contact us within 48 hours of delivery and include a photo so we can help quickly. Your statutory rights still apply if you contact us later or cannot provide a photo.
Standard merchandise bought online
For UK online orders, you can cancel an order for standard merchandise within 14 days of receiving it. Email us to tell us you wish to cancel. You then have 14 days to send the item back. You pay return postage for change-of-mind returns. We refund the item and standard outward delivery within 14 days of receiving the return or proof you sent it, whichever comes first.
Personalised merchandise
We do not accept change-of-mind returns on items made to your individual specifications or clearly personalised. Your statutory rights still apply if the item is faulty, damaged or incorrect.